The IT Support Company near you | IT NEAR U

The best IT support and Services for Home, Supergold, and Business

Who are we?

We are an IT Consulting and Mobile Tech Support Company providing our IT Services to Home and Business customers throughout the Greater Wellington Region, including Wellington, the Hutt Valley (Lower Hutt and Upper Hutt), Porirua, and the Kapiti Coast (Paraparaumu and Waikanae)

Who do we service?

We offer Comprehensive IT Services to Small Business Owners, Work-from-Home Businesses, Mom and Pop companies, Residential Customers and offer discounted labour rates to elderly (Supergold cardholders) customers.

How are we different?

Rather than force our solutions on you, we try our best to listen patiently, observe, take notes, assess all the factors, and then advise on a cost-effective, practical solution that will work for you. This systematic approach to reviewing all your issues will result in a much better solution than an isolated fix. We believe in long-term solutions. We try to get to the root of the problem we were called to solve, not just patch it with a band-aid. 

Some services we offer

Fix Internet Connectivity and Boost Your Wireless Speed

If your internet or Wireless is slow or unreliable, we can help! Not only do we troubleshoot Internet Connection issues, but our team conducts comprehensive Wi-Fi audits and strategically places wireless mesh routers to eliminate those annoying Wi-Fi dead zones in your home or office. Let us improve your wireless and boost your Wi-Fi signal.

Speed up slow computers – SSD Upgrades – RAM Upgrades

We speed up slow computers by optimizing software, operating systems, and troubleshooting possible hardware issues, upgrading computer memory, and installing and upgrading from slow, mechanical Hard Disks to modern, super fast Solid State Drives (SSD) that significantly boost computer speeds.

Data Transfer and Mail Migration

New phone or computer and need data transferred? We can assist with Data Transfer and even with mail migration between devices, and organize all your documents and photos in one place.

Fix your email issues – Apple Mac Mail or Microsoft Outlook

Are you having email problems, struggling with mail going to spam, trying to sync your email, or needing to migrate your mail to another computer or set up a new email account, we are experts at mail systems whether they’re on Apple Mac or Microsoft Windows, and we can assist.

Computer Tutoring and Guidance with Computer & IT Purchases

As your technology advisor, we offer tutoring and guidance so that you get the most out of your technology. We can also assist with your purchases, even if you don’t purchase one of our products. We are more about providing the best IT solution than selling a product or making a sale.

Computer Maintenance and Repairs, Fix Overheating Issues

If you use your computer regularly and notice it is slowing down, perhaps your computer fan is blowing, or your computer is making a noise. Older computers and notebooks may be full of dust. We have specialized cleaning equipment to and can even replace old thermal paste to prevent overheating and computer damage.

Operating System Upgrades and Windows Updates

Major upgrades from Microsoft Windows 10 to 11 or even Windows Updates can cause a lot of unexpected issues and even cause your computer or notebook not to start. We can assist with Apple Mac Computer Support with failed software updates and start-up issues. We can assist with recovering from when these go wrong and even upgrade some older computers from Windows to 11 even if your computer does not officially support it. Does your computer have a black screen and just a cursor? Are you worried you’ve lost your files? Call us!

General PC Health Check

It may need some routine software maintenance, a general computer health check to ensure it is free from viruses, that your backups are still working, that your licenses are not expiring and that your passwords haven’t been compromised. We could optimize and fine-tune things to make it run a bit better and offer advice.

Antivirus and Backup Solution Provider

We are an authorized ESET Antivirus Business Partner as well as an N-ABLE Cove Data Protection Partner. Trust us with your cybersecurity and backup solutions. We provide ESET Internet Security which is rated one of the best Antivirus in the world with online banking protection and firewall.

Virus Removals, Backups and Recovery

We can do malware and virus removals, back up your files correctly, and do operating systems reload, then data reinstatement and reconfiguration. 

Microsoft 365 Business Partner

We are a Microsoft Business Partner and assist with SharePoint, OneDrive, Word, Excel, Outlook, PowerPoint, Microsoft Exchange, Microsoft Teams, and almost all of Microsoft 365 Cloud Services. We can assist with Microsoft 365 for Business as well as setting up Microsoft 365 Family and Personal.

Bring Your Own Device and Remote to the Office

We can assist with creating a BYOD (Bring your own device) environment, make your data and files accessible on your phone or tablet, and even set up remote access from home to the office. We can set up SharePoint libraries, and file sharing, and even assist with DropBox, iCloud, Google Drive, and other third-party cloud providers.

Work from Home Assistance

In addition to Microsoft Teams, we can assist with all your work-from-home communication technology including video conference systems, webcams, microphones, software like Zoom, Cisco WebEx, Skype, and even hook WhatsApp and Facebook messenger to your phone.

File and Data Recovery

Worried you’ve lost a file or folder, sometimes it’s just been moved, but regardless we can assist with our Data Recovery IT services, even if your computer isn’t starting up, we can usually help.

Setup and Troubleshoot Printers and Scanners

Is your printer or scanner not working correctly? Is your scan-to-computer or scan-to-email feature on your scanner not working? Perhaps your printer won’t connect to Wi-Fi? We can help.

Online Security, Parental Control Systems, Employee Monitoring

Worried about the kid’s safety or time on the internet? We are experts in Internet Parental Control Systems as well as Employee Monitoring Systems, on computers, routers, iPhone and Android devices, even supporting a local health organization by providing solutions and advice for their clients.

Recovery from Scam Attempts

Has a scammer called you, and you’ve fallen victim to a scam or maybe your bank just wants someone to check your computer hasn’t been hacked or some malware, keylogger, trojan or other virus has been installed? Let us help with a thorough Bank Security Health Checks and Security Audit.

We can provide insurance quotes for computers and IT hardware.

Need help setting up IT for a new Business?

Starting a new business and needing IT assistance? Be [email protected] rather than [email protected] – we can assist with setting up websites, registering your own internet domain, provide secure email setup and solutions, and even offer solid social media, and website advice to grow your business and setting up all your cybersecurity. In addition, we offer managed IT services as well as cost-effective Service Level Agreements to keep your IT infrastructure running smoothly.

Apple Mac or Microsoft Windows – no Bias!

We have no bias towards Apple, Windows, Android or iPhone. We support what you use. We work with you, don’t tell you what to do, just offer options and suggestions to get the most out of your technology.

Smart TV, Smart Home, and Multimedia Player Setup

Just purchased a new Smart TV and can’t get something to work, we can assist with most TVs, including Apple TV, Android TV, Nvidia Shield and other Android media players. We can assist with Google Chromecast and Google Home setup as well as home automation devices like Smart Bulbs, Smart Cameras, Apple Homepod, Apple HomeKit, Alexa, and other Google devices. We support all the popular brands.

Fix Noisy Computers and Clean 

If your notebook or computer fan is blowing or loud, we may be able to assist with that. Sometimes all that is needed is some thermal paste on older computers or blowing the dust out with our specialized computer cleaning equipment.

Setup and Advice on Computer Peripherals

We can also assist with your Bluetooth speakers, headsets, and peripherals that connect to your PC, and even assist with label printers, POS devices, computer monitor issues, and sound issues. 

Advice on CCTV and other Smart Devices

Need to check on your premises via CCTV cameras and monitor remotely? We can offer some cost-effective options.

We come to you!

As your local Mobile IT Services Company, our team of mobile tech support consultants comes to your home or business to help. Contact us today if you’re looking for the best IT geeks and IT guys near you, you have found us!