For some reason, most IT of our competitors seem to think a “managed IT service” is calling you once a year to renew your licenses. You can set a calendar reminder for that.
Be wary of IT companies that want to control, not manage every aspect of your IT infrastructure, to collect subscription commissions, to make it difficult to leave them if they fail in their obligations.
Many companies seem to just want to latch onto your IT infrastructure, services and licenses, but don’t really offer anything beyond a reminder to pay a license renewal and collect their commission.
Managed Service Solutions mean “managed”. We want to take care of your ICT. We want to be responsible for keeping it working. We will attempt to negate emergency situations, do preventative maintenance.
We will assist and consult with your third party IT vendors on your behalf or sit in on meeting, “translate” all the techno-jargon and keep you informed when relevant so that you can just focus on your business and don’t end up buying hardware, software, services and licenses that you don’t need.
With us, you keep control. We don’t want you to feel like we are holding you to ransom. We want you to keep us managing your systems because we do it best. We want a synergy with your business, a symbiotic, long-term relationship where we guide you on the best path.
Something we take very seriously – backups, backups, backups! That, and a disaster recovery plan with good, clear, concise, up-to-date documentation,
All businesses need a data recovery and disaster management plan for their IT systems. We plan and implement solutions that are cost-effective, well-documented and that minimize your company downtime.
We implement procedures and policies to enhance recovery from failure or attack and limit exposure to these attacks. We design a plan where your data and information to recover is secure, but readily accessible.