Q Why does my Mac have a flashing question mark on it and won’t start?


A flashing question mark means the operating system is not being detected. The first thing to do? Switch off the computer. If it’s a mechanical hard disk failure, leaving it on lessens the chance of recovery. Next step? Contact Us!

Sometimes, it’s just a Mac update that went bad or it’s only the early stages of hard disk failure. We have quite sophisticated tools to assist with data recovery. So, don’t panic.

Failing that, we have a partnership with one of the most reputable data recovery companies for mechanical failures in New Zealand.

You’re in good hands.