About Us | IT NEAR U

Craven Coetzee | founder | IT NEAR ULooking for just any random IT Guy, Geek or Nerd? Why?

Get experienced IT Support & Services from IT NEAR U instead!

If you want it fixed right, by an experienced IT Consultant, then call us first!

As a premier IT Support Company in the Greater Wellington Region, IT NEAR U is more than just a mobile tech support provider. We’re not just geeks and nerds who are “good with computers”, but rather a skilled team of IT Consultants diligently working to unravel the root causes of your IT issues and provide long-lasting solutions. Our goal is to ensure you won’t face the same problem twice. We take pride in our commitment to not just repair, but to understand, educate, and prevent future problems.

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How IT NEAR U Functions

Moreover, we operate by utilizing cutting-edge technology and trends to foster effective collaboration, knowledge sharing, and remote employee management. Using top-tier cloud services and communication software, we can swiftly handle all your IT needs. Plus, we match our technical experts to jobs based on their skill levels, not merely proximity. This ensures that you receive the best possible support for your unique needs.

Transparency in Billing

Furthermore, all our tech support members carry EFTPOS machines for easy payment, and we employ a sophisticated job-tracking and time-management system for precise billing. After each job, we promptly provide a comprehensive report and invoice to keep you informed about our services.

Unparalleled Attention to Privacy & Confidentiality

Preserving your privacy and confidentiality is of utmost importance to us at IT NEAR U. With our founder’s extensive experience in dealing with sensitive legal cases, we implement strict non-disclosure and confidentiality agreements for our entire staff. This stringent approach ensures that all client data, systems, and procedures are safeguarded at all times.

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A Customer-Centric Approach to Hardware Sales

Unlike other IT service providers, we at IT NEAR U focus on guiding you towards buying the right equipment for your needs rather than just selling hardware. Our advice takes precedence over sales; we aim to ensure you get the correct equipment to complete your tasks effectively. So, before making any purchase, remember to consult with us to avoid buying outdated or unsuitable items.

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Your Reliable Partner for Parts, Stock, and Equipment

In addition, our consultants and techs always carry “spares” and “utility items” for our call-outs. From cables and Wi-Fi equipment to keyboards and screen adapters, we have the essential items you might need on hand. This way, we can quickly address any hardware issues you might encounter.

Our Mission: Your IT Success

In conclusion, IT NEAR U’s mission is to offer superior IT consultancy and support services throughout Wellington, Porirua, Hutt Valley, Paraparaumu, and Waikanae. We strive to ensure your IT success, assisting with everything from troubleshooting and consulting to hardware advice and procurement. To learn more about IT NEAR U, reach out to our dedicated team today!