Q Someone phoned from Microsoft, Spark, Vodafone, or bank fraud squad and says I have a virus and need to access my computer? What must I do?
No bank, no service provider such as Microsoft, Spark, Vodafone, absolutely no one from these companies will ever ask to access your computer.
It’s a scam to steal money from you.
These are usually scammers at (mostly) Indian call centers trying to get into your PC.
Note that they can even appear to be calling from your bank by using a technique to fool your phone.
Do not ever permit anyone who calls you to access your computer.
If you have let someone into your computer, let them access it remotely, let them access your bank or other accounts, contact your bank immediately, then call us.