So, this happened.
A client’s ex-Service Provider “politely bad-mouthed” us and subtly warned our customer “we are so much cheaper, probably the cheapest IT in Wellington”, but she just shook her head, ’cause she had already seen our rates, saw that they were reasonable and knew the level of service we offered, knew our reputation and used us anyway. Needless to say, we solved her main IT issue as well as a few others and she was very, very happy with the outcome 🙂
It’s annoying when IT companies think the mantra of “We’re the Cheapest!” is all they need to get business.
Customers who have used a “cheap IT company” have a different mantra:
“Fool me once, shame on you.
Fool me twice, shame on me!”
~ We would like to thank our competitor for attempting to bad-mouth us and securing our relationship with this new customer 🙂