When updating the NAS firmware to QTS 4.4.1 or later, you receive a Failed to update system. A flash read/write error occurred. Error code: FW004 error. It may also refer to a corrupted file or an unsupported firmware update. It may give a QNAP firmware update error at 30% as it is trying to update the kernel. You need an intermdiate update installed first to remedy this.
Solution
To resolve this issue, you’ll need to update the NAS firmware to a specific version before you can update to the current firmware.
A full table of files is available on this page on the QNAP Website regarding error when updating QNAP firmware. Click the link (underlined text) to the left.